BannerBrook Pharmacy is a community pharmacy on Banner Lane, Coventry CV4. We open until 9pm Monday to Saturday and until 2pm on Sundays. You can hand in an NHS prescription, have it delivered, ask a pharmacist about a sore throat without booking a GP appointment, or arrange a travel vaccine, all at one address.
This page explains what we do, how prescription delivery works, what you will pay, and what to check when choosing a pharmacy close to home.
Find BannerBrook Pharmacy in Coventry
We are at 5-7 Gramercy Park, Banner Lane, Coventry CV4 9AE. You can call us on 02476 422120, message us on WhatsApp, or email bannerbrookpharmacy@gmail.com. Our contact page has the full details.
| Day | Opening hours |
| Monday to Friday | 8:30am to 9:00pm |
| Saturday | 9:00am to 9:00pm |
| Sunday | 9:00am to 2:00pm |
| Bank holidays | Closed |
We are closed on bank holidays, so if you take regular medicines, order a few days earlier than usual before a long weekend.
NHS prescriptions: collect in store or have them delivered
Repeat prescriptions should be dull: ordered on time, ready when promised, and no chasing. We dispense NHS prescriptions, and you can either collect them from us or have them delivered to your home.
How prescription delivery works
- Choose us as your nominated pharmacy. This tells your GP surgery where to send your electronic prescription. How to do it is explained below.
- Order your repeat medicines through the NHS App or the way your surgery usually takes requests. Ask us about automatic repeat ordering if you would rather not remember each month.
- We prepare your order once the prescription reaches us from your surgery.
- Choose delivery or collection. We deliver NHS prescriptions to nearby areas, and same-day delivery is available in some local areas. Tell us your address when you first ask and we will confirm whether we cover it and when to expect your medicines.
If you have a medicine that needs special handling, such as something kept in the fridge, tell us when you set up delivery so we can plan it properly.
What an NHS prescription costs
In England the NHS charge is £9.90 per prescription item for 2026/27, unless you are exempt. A 3-month prepayment certificate (PPC) costs £32.05 and a 12-month certificate costs £114.50. A PPC usually pays for itself if you collect more than a few items a year, so it is worth checking if you take several regular medicines.
Many people pay nothing. Prescriptions are free for children, people aged 60 and over, pregnant women and those who have recently given birth, and people with certain medical conditions or on qualifying benefits. Check your eligibility on the NHS website, and tell us if you have an exemption certificate.
Delivery charges, where they apply, are confirmed with you when you set up delivery. We will always tell you before anything is added to the NHS charge.
Avoiding a last-minute gap in your medicines
Most delays happen before the prescription reaches us, not at the pharmacy. A few habits help:
- Order when you have about a week of medicine left. Surgeries commonly need a few working days to approve requests, so check your own surgery’s policy.
- Keep your phone number and address up to date with both your surgery and us.
- If you are about to run out, call us. We can often help you find out where the request has got to.
Pharmacy First: treatment without a GP appointment
Under the NHS Pharmacy First service, a pharmacist can assess you and, where appropriate, supply treatment for seven common conditions without a GP appointment or prescription:
- Sore throat
- Earache
- Sinusitis
- Infected insect bites
- Impetigo
- Shingles
- Uncomplicated urinary tract infections in women under 65
You can walk in or contact us directly, and the consultation takes place in a private room. If the pharmacist thinks your symptoms need a GP or urgent care, they will tell you and help arrange it. Your GP practice is notified afterwards, and the usual prescription charges apply if you are given a medicine.
If symptoms are severe or getting worse fast, call NHS 111, or 999 in an emergency.
Other services at our Coventry pharmacy
Beyond dispensing, we offer a range of NHS and private services. Our full services page has the detail on each.
| Service | What it covers | How to access it |
| New Medicine Service (NHS) | Support and follow-up when you start a new long-term medicine | Ask when you collect |
| NHS blood pressure checks | Quick screening for eligible adults | Ask in store |
| Contraception | Confidential advice and emergency contraception | Walk in |
| Flu vaccination | NHS jabs for eligible groups, private jabs for everyone else | Book ahead or ask on the day |
| Travel vaccines and malaria advice | Destination-specific advice, vaccines and Hajj and Umrah requirements | Book online or in store |
| Blood tests | Tests such as cholesterol, thyroid, diabetes and vitamin levels | NHS and private options |
| Weight loss support | Consultation, health check and follow-up reviews | Private, by consultation |
| Stop smoking support | Nicotine replacement and one-to-one support | Ask in store |
| Private ear syringing | Safe wax removal with pre-treatment checks | Private |
How to choose a local pharmacy
Opening hours and distance matter, but they are not the whole picture. Before you commit to a pharmacy for your repeat prescriptions, ask:
- Are the hours realistic for you? Evening and Sunday opening makes a real difference if you work during the day.
- How does delivery actually work? Ask who delivers, when, what it costs, and what happens if you are out.
- What else can they do? A pharmacy that offers Pharmacy First, vaccinations and testing saves you repeat trips.
- Is there a private consultation room? You should never have to discuss symptoms at the counter.
- Is the pharmacy registered? You can check any pharmacy on the General Pharmaceutical Council register.
These are fair questions to put to us too, and you can read about our pharmacy team before you decide.
Making BannerBrook your nominated pharmacy
Your nominated pharmacy is where your GP sends electronic prescriptions by default. Changing it is free and you can do it in any of these ways:
- Choose BannerBrook Pharmacy in the NHS App.
- Ask your GP surgery to update your nomination.
- Tell us in store or on the phone and we can help set it up.
Once that is done, your repeat prescriptions arrive with us automatically, ready to collect or deliver. If you would like to start, book an appointment, call 02476 422120 or visit us on Banner Lane.
FAQ Section
Does BannerBrook Pharmacy deliver prescriptions in Coventry?
Yes. We deliver NHS prescriptions to nearby areas, and same-day delivery is available in some local areas. Give us your address when you set up delivery and we will confirm whether it is covered.
How much does an NHS prescription cost?
The NHS charge in England is £9.90 per item for 2026/27 unless you are exempt. A 3-month prepayment certificate costs £32.05 and a 12-month certificate costs £114.50. Delivery charges, where they apply, are confirmed when you set up delivery.
Can I get treated for a minor illness without seeing my GP?
For seven common conditions, yes. Under Pharmacy First our pharmacists can assess you and, where appropriate, supply treatment for sore throat, earache, sinusitis, infected insect bites, impetigo, shingles and uncomplicated urinary tract infections in women under 65. You do not need a GP appointment.
Do I need an appointment to see the pharmacist?
Not for Pharmacy First or contraception, where you can walk in. Services such as travel vaccines can be booked online or in store.
How do I make BannerBrook my nominated pharmacy?
Choose us in the NHS App, ask your GP surgery to change your nomination, or tell us and we will help you set it up. It is free to change.
Are you open on Sundays and bank holidays?
We are open on Sundays from 9:00am to 2:00pm. We are closed on bank holidays, so order repeat medicines a few days early before a long weekend.
Is a pharmacy a good place to ask about new medicines?
Yes. If you have been prescribed a new long-term medicine, the NHS New Medicine Service offers one-to-one guidance and a follow-up consultation to check how you are getting on.
